BizSmooth collaborate the business of skill training with the IT services, including IT operation and maintenance, software testing and HR services.
We build and operate our own IT labs independently, and keep the competitive advantage of our services by technology research and product development.
We have been appraised officially as 'advanced technology service enterprise' and 'outstanding enterprise of outsourcing service' jointly by several government sectors in Shanghai.
A stable IT system is the foundation of the "business smooth". Bizsmooth's professional team has 16 years of service experience, will escort your IT system with strict processes and professional specifications.
Rapid team building is an important prerequisite for the smooth running of the project. Bizsmooth has formed mature operation mode,our great talent bank and professional service team can help you get detailed and exhaustive requirements analysis, and quickly find the right talents for you.
Bizsmooth's self-developed test automation system speeds up the iterations process of product development. The remote service system can help you troubleshoot quickly. The human resource evaluation system and examination system can provide effective identification of the most suitable personnel for you.
Bizsmooth has passed strict examination,and is a qualified military classified business consultancy services provider. Bizsmooth has rich actual combat experience and perfect technology and management measure in ensuring the safety of national secrets and maintaining the security of customers' business secret information.
Fire Prevention is Better Than Fire Fighting.Our ideal is to ensure the stable operation of our client's IT system.
We have established a series of IT fault prevention mechanisms, perform the services actively and strengthen the routine inspection and preprocessing during the non-fault phase, rather than depending on the passive maintenance and repair.
Through the regular inspection and updating, the rich reporting features and the early warning mechanism, we can guarantee the sustainable development of IT for enterprise.
We divide the service cycle into the early supplier involvement, the service period and the end period, to effectively control the whole process of service, strictly evaluate the performance of service personnel, and ensure the service quality. We can manage each service record accurately and provide the analysis reports regularly.
Bizsmooth technical team has experts in different areas, they have taken a rigorous technical training and service standards training. Daily work reports, weekly technical exchanges and technical training from the training schools and R&D Center, all of this guarantee the technical leadership of service personnel.
Bizsmooth use its proprietary product BizHelpdesk.No matter where you are,click your mouse to have a Bizsmooth IT expert on call immediately. BizHelpdesk ensures that only the client can initiate the connection, all actions of the server can be seen on the client side and can be ended remotely at any time.
Bizsmooth has perfect customer management mechanism. Using our own product BizService, we can trace all the maintenance records since the customers created their profiles and centrally manage all customer information. As the customer service and support center, BizService can also solve customer problems quickly and accurately to improve satisfaction and loyalty of our customers.
Bizsmooth has rich experiences in the software testing, including but not limited to software testing training, testing service outsourcing, testing product development and testing HR service.
After years of accumulation, Bizsmooth has rich "test resources", includes all kinds of testing tools, training plans, language platform and test case data.
Bizsmooth is focusing on improving the efficiency of the test work, and transforming manual testing into efficient and automated test system step by step.
Building a test platform is a time-consuming task. With the help of the various platform resources and the advantages in operating system from our operation services, Bizsmooth can quickly build the required test platform based on customer needs.
Bizsmooth skills training school focuses on providing the software testing talents, the students would get the certificate of vocational skills after examination. Self-developed training materials and teaching plans can be customized on-demand, we are devoting to provide qualified personnel for the project.
Bizsmooth has rich experiences of providing services for enterprises, so we understands what the large companys want on the software testing. Bizsmooth has a professional testing process and management systems, and the test team can write the report in English.
BizAT and BizRunner,the self-developed automatic test system of BizSmooth, can convert a test document into automation test scripts. We focus on "step by step", stability and low risk in order to improve the efficiency and quality of the on-field test work.
Bizsmooth has the experience of providing IT talents for enterprises
The service goal is the success of the whole projects, rather than the individual profit point, and an increasing understanding of the customer project characteristics, so that provide various flexible service models.
We think very highly of creating unique value for both the customers and the employees, and creating a win-win-win relationship among customers, employees and Bizsmooth.
The self-developed BizHunter system has a rich talent pool containing interview evaluation information and customer feedback information. Bizsmooth has a cooperative relationship with more than 20 well-known universities, and nearly 3000 students take training at our shcool each year.
With the in-depth understanding of the IT talent market, Bizsmooth recruitment team maintains a long-term relationship with customers. We understand cleanly every customer's concern about IT talents, which makes our service process smooth and efficient.
For personnel service quality and management, Bizsmooth has a great employee care team. We regularly organize various events of communication and team building activities, encourage employees to participate in the Bizsmooth skills training, ensuring the stability of customer project team.
The goal of Bizsmooth HR service is to quickly provide appropriate talents for customer projects and provide flexible service models includes headhunting service, sending the right personnel from internal teams, offshore outsourcing and customized training etc.